Your neighbor in Lyon helps you carry heavy boxes up three flights of stairs. You want to thank her warmly and enthusiastically. What do you say?

You are visiting your French friend at her home in Nice, and you would like her to pass you some water. You know French has two ways to say "please." Which one do you use with a close friend?

You are walking through a busy marché in Paris when you accidentally step on someone's foot. You quickly say, "Pardon !" What does this expression mean?

You are in a busy pharmacy in Marseille and need to get the pharmacist's attention. He has his back to you. What do you say?

A tourist in Strasbourg thanks you for giving him directions. You want to say "you're welcome" in a simple, casual way. What do you say?

You hold the door open for a woman at a patisserie in Paris. She says "Merci !" and you reply with a warm "Avec plaisir !" What does your response mean?

You have just helped your manager prepare an important presentation. She thanks you sincerely and you want to respond with a formal "you're welcome." What do you say?

You are already twenty minutes late to meet a French colleague for coffee in Lyon, and she has been waiting. You want to express genuine regret. What do you say?

You are lost in Dijon and approach a stranger to ask for directions. Before speaking, you want to politely get her attention. Which phrase do you use?